Electric Avenue SA | Kitchen Appliances, Electronics & Home Essentials

Welcome to Electric Avenue SA! Find answers to common questions about our products, orders, payments, delivery, returns, and store pickup.

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1. What products does Electric Avenue SA sell?

Electric Avenue SA offers a range of kitchen appliances, electronics, and home essentials selected to make everyday living more convenient.

2. Where is Electric Avenue SA located?

Our store is located at:

📍 981 Masakaneng Street, Modimolle, Limpopo, 0510, South Africa.

Customers can contact us for store enquiries and pickup arrangements.

3. Do you offer delivery?

Yes! We offer delivery across South Africa through our courier partners, The Courier Guy and Aramex.

Delivery availability may depend on your location and the product purchased.

4. How long does delivery take?

Our estimated delivery timeframe is 2–4 business days after dispatch.

Delivery times may vary depending on your location, courier operations, and unforeseen circumstances.

5. Do you offer store pickup?

Yes! Store pickup is available.

Customers can collect their orders directly from:

📍 981 Masakaneng Street, Modimolle, Limpopo, 0510.

Please contact us to confirm that your order is ready before visiting.

6. How can I track my order?

Where tracking information is available, customers will receive tracking details after dispatch.

If you need assistance with your order or tracking information, contact our support team.

📱 069 110 3788
📧 orders.electricavenue@gmail.com

7. What payment methods do you accept?

Available payment methods are displayed during checkout.

Please ensure that your payment has been successfully completed before waiting for order confirmation.

8. Can I cancel my order?

If you wish to cancel your order, please contact us as soon as possible.

Cancellation eligibility depends on the order status and applicable South African consumer protection laws.

9. Can I return a product?

Returns may be available depending on the reason for the return and applicable consumer protection laws.

For more information, please review our Returns & Refund Policy.

10. What if my product arrives damaged?

If your appliance or electronic product arrives damaged, please contact us as soon as possible.

We may request photographs of the product, packaging, and relevant order details to assess the issue.

11. What if I receive the wrong product?

Contact our support team with your order number and details of the product received.

We will investigate the issue and assist with an appropriate resolution.

12. Do your products come with a warranty?

Warranty availability depends on the specific product and manufacturer.

Please check the relevant product information or contact us if you have questions about warranty coverage.

13. How can I contact Electric Avenue SA?

You can reach us through:

📧 Email: orders.electricavenue@gmail.com
📱 Phone / WhatsApp: 069 110 3788

Our team can assist with product enquiries, orders, delivery, store pickup, and general support.

14. Can I check product availability before ordering?

Yes! Contact us if you have questions about product availability, specifications, or features.

We will assist you with the information available.

15. What should I do if my order is delayed?

If your order exceeds the estimated delivery timeframe, please contact us.

We can assist with following up with the relevant courier company where appropriate.

16. Can I visit your store?

Yes! Customers can visit our store in Modimolle, Limpopo.

📍 Address:
981 Masakaneng Street
Modimolle
Limpopo, 0510
South Africa

Please contact us before visiting to confirm store availability and pickup arrangements.

17. Do you sell kitchen appliances for everyday use?

Yes! Our range includes kitchen appliances, electronics, and home essentials selected for everyday household needs.

Product availability varies, so please check our website for current listings.

18. How do I contact you through WhatsApp?

You can reach our team directly on WhatsApp:

📱 069 110 3788

Feel free to contact us with questions about products, orders, delivery, or store pickup.

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Still Have Questions?

We're Here to Help!

If you can't find the answer you're looking for, contact the Electric Avenue SA team.

📧 orders.electricavenue@gmail.com
📱 069 110 3788

📍 981 Masakaneng Street, Modimolle, Limpopo, 0510, South Africa.

Electric Avenue SA — Quality Appliances. Everyday Convenience.